PRIVACY POLICY

Who we are

A data controller is an individual or legal entity who controls and is responsible for how personal data is collected and used.

Manulife Investment Management (Ireland) Limited operates this website and is the Data Controller regarding the processing of any personal data collected through it.

What personal data do we collect and what do we use it for?

This website does not collect personal data directly relating to you such as your name, contact details, taxpayer identification number, account number, account balance or transaction information.

We collect certain information related to your device, such as your device’s Internet Protocol (IP) address, referring website, what pages your device visited, and the time that your device visited our website.

Cookies

Cookies are small text files that are automatically created by your browser on your computer when you visit an internet site. Cookies collect and store information about your browsing patterns and information you provide.

We use the following types of cookies on this website:

Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. We rely on them for our website to function and remember the country of residence you have selected when prompted by our website in order to meet our regulatory obligations to provide and display the relevant information about our funds and Net Asset Values (NAVs). You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Legal Basis for processing personal data

We will only use personal data when the law allows us to and for our legitimate interests. We will use personal data:

  • Where you have consented to such use, such as the use of cookies. You have the right to withdraw such consent at any time by changing your browser settings or by contacting us;
  • For audit and record-keeping purposes;
  • To administer and secure our website;
  • Where we may need to comply with a legal or regulatory obligation.

Recipients of personal data We may share personal data with our contracted third-party service providers (data processors) who perform tasks and services for us or on our behalf. We may share personal data with other affiliates within Manulife, where we have a lawful basis to do so. We will not share personal data with any third-party for its own marketing purposes.

How long we hold personal data

We will retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements.

Where will personal data be processed?

Our website is hosted on servers located in North America. Personal data will be processed outside of the Europe Union and the European Economic Area (EEA) by the parties specified above, subject to contractual restrictions regarding confidentiality and security in accordance with applicable data protection laws and regulations. We will not disclose personal data to parties who are not authorized to process them. We take steps to ensure that the transfer of personal data receives an adequate level of protection as it does in the EEA.

Your rights

You have rights which you can exercise in relation to the information we hold about you under certain circumstances. These rights are to:

  • Request access to your personal data and request certain information in relation to its processing;
  • Request rectification of your personal data;
  • Request the erasure of your personal data;
  • Request the restriction of processing of your personal data;
  • Object to the processing of your personal data; and
  • Request the transfer of your personal data to another party.

While the collection of personal data by this website is limited, if you want to exercise one of these rights, please contact us in writing or by email.

Most web browsers allow control of most cookies through the browser settings. If at any time you wish to withdraw your consent to our use of cookies, then please delete the cookies generated by our websites from your browser. Note that deleting any of these cookies may result in you not being able to see all of the content on our website. Review your browser's Help menu for instructions. To opt out or manage cookies, click on the Cookies Settings link in the cookie banner populated at the bottom of this website. The banner may not be available if you have already set your cookies settings. You can refresh your browser tab to see the cookie banner again. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/

How to Contact Us

You can contact us with any questions about your personal data and this privacy notice.

Data Protection Officer

Manulife Investment Management (Ireland) Limited Registered Office: Second Floor, 5 Earlsfort Terrace, Dublin, Ireland Registered in Ireland– No. 635225

dpo_europe@manulifeam.com

Making a complaint

If you have a complaint about our use and processing of your personal data or your rights, please submit your concern in writing or by email to our Data Protection Officer at the address above.

While we would appreciate the opportunity to address your concern first, you also have the right to make a complaint at any time to the Irish Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.

Effective Date This Privacy Policy is effective as of January 21, 2020.