Contact us
ETFs
Customer service hours
English
Phone: 1-888-588-7999
Monday – Friday 8 a.m. to 8 p.m. ET
Email: manulifemutualfunds@manulife.com
French
Phone: 1-877-426-9991
Monday – Friday 8 a.m. to 6:00 p.m. ET
Email: fondsmutuelsmanuvie@manuvie.com
Rates
Rate information – online
Mutual funds
Customer service hours
English
Phone: 1-888-588-7999
Monday – Friday 8 a.m. to 8 p.m. ET
Email: manulifemutualfunds@manulife.com
French
Phone: 1-877-426-9991
Monday – Friday 8 a.m. to 6:00 p.m. ET
Email: fondsmutuelsmanuvie@manuvie.com
Business processing details
Mail: Please be advised that Manulife Mutual funds has moved.
Please send all correspondence to the following address:
Manulife Mutual funds
500 King St North, Del Stn 500 G-B
Waterloo, ON
N2J 4C6
Fax your business:
1-866-581-8427 or 416-581-8427
Rates
Rate information – online
Manulife Segregated Fund contracts
Customer service hours
Canada, outside of Quebec
Phone: 1-888-790-4387
Monday – Friday 8 a.m. to 8 p.m. ET
Email: manulife_investments@manulife.com
Quebec & French business
Phone: 1-800-355-6776
Monday – Friday 8 a.m. to 6 p.m. ET
Email: investissements_manuvie@manuvie.com
Business processing details
Mail:
Manulife Investments
500 King Street North
Waterloo, ON
N2J 4C6
Fax for your Fundserv business:
1-800-993-9332
Fax for your non-Fundserv business:
1-877-277-3774
Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8
Fax for your non-Fundserv business:
1-800-360-6492
Guaranteed Interest Accounts and annuities
For Guaranteed Interest Accounts (GIAs), Guaranteed Interest Contracts (GICs), and Manulife Annuities
Customer service hours
Canada, outside of Quebec
Phone: 1-888-790-4387
Monday – Friday 8 a.m. to 8 p.m. ET
Email: manulife_investments@manulife.com
Quebec & French business
Phone: 1-800-355-6776
Monday – Friday 8 a.m. to 6 p.m. ET
Email: investissements_manuvie@manuvie.com
Business processing details
Mail:
Manulife Investments
500 King Street North
Waterloo, ON
N2J 4C6
Fax for your Fundserv business:
1-800-993-9332
Fax for your non-Fundserv business:
1-877-277-3774
Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8
Fax for your non-Fundserv business:
1-800-360-6492
Rates
Rate information – online:
GIA Rates
Legacy GIC Rates
Legacy segregated fund contracts
For Manulife Ideal Term Funds and former Standard Life Annuities
Customer service hours
Canada, outside of Quebec
Phone: 1-888-841-6633
Monday – Friday 8:30 a.m. to 6 p.m. ET
Email: manulife_investments@manulife.com
Quebec & French business
Phone: 1-888-841-6633
Monday – Friday 8:30 a.m. to 6 p.m. ET
Email: investissements_manuvie@manuvie.com
Business processing details
Mail:
Manulife Investments
500 King Street North
Waterloo, ON
N2J 4C6
Fax for your Fundserv business:
1-800-993-9332
Fax for your non-Fundserv business:
1-877-277-3774
Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8
Fax for your non-Fundserv business:
1-800-360-6492
Sales team
Charles Bendaly
Head of National Sales, Retail
Regional vice presidents
Jeff Haydar
Regional Vice President, Central Canada
Henry Tse
Regional Vice President, Western Canada
Patrick Landucci
Regional Vice President, Eastern Canada
Inside sales managers
Julie Carmel
Manager, Inside Sales
Eastern Canada
John Brearley
Manager, Inside Sales
Central East Canada
Bailey Schepikoff
Manager, Inside Sales
Western Canada
Key accounts
Barbara Foy-Pilchner
Managing Director
National Accounts
Daniela Jaramillo
Managing Director
National Accounts
Technology
For advisors only
Distribution Technology Support Centre (DTSC)
Phone: 1-800-667-4266
Monday – Friday 8 a.m. to 6 p.m. ETC
Email: DTSC@manulife.ca
Live chat (advisor login required): Link to us