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Need help with your Group Retirement Plan
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Contact us
Group Retirement
Phone
Canada: 888-727-7766 International: 613-780-5392
Monday through Friday, 8:00 A.M. to 8:00 P.M. Eastern time
Have your customer number ready. You can find it:
- In the email or letter we sent to welcome you to your program
- On your statement
- On the account selection screen after you sign in
To protect your privacy, we don’t communicate by email. If you have digital documents to send us, sign in to our secure site and go to Send documents.
Fax
Outside Quebec: 866-945-5110
Quebec: 866-945-5109
Manulife Group Retirement PO Box 396 Waterloo, ON N2J 4A9 Canada
or
Manulife Group Retirement 2000 Mansfield, Suite 1410 Montréal, QC H3A 3A2 Canada
Group Retirement with VIP Room account
Phone
Canada: 800-242-1704
International: 613-780-5385
Monday through Friday, 8:00 A.M. to 8:00 P.M., Eastern time
Have your client number ready. It begins with RS. You can find it:
- In the email or letter we sent to welcome you to your program
- On your statement
- On the account selection screen after you sign in
To protect your privacy, we don’t communicate by email. If you have digital documents to send us, sign in to our secure site and go to Send documents.
Fax
Canada: 866-499-4480
International: 514-499-4480
Manulife
Group Retirement
PO Box 11464, Stn Centre Ville
Montreal, QC H3C 5M3
Canada
Courier
Manulife
Group Retirement
900 - 900 de Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada